Support when you're diagnosed with cancer

Support in Otago & Southland

Cancer can be difficult to understand and may raise many questions and concerns. It can help to talk to someone you can rely on for up to date information as well as for support and understanding. The service is available for anyone with cancer, especially at difficult times such as diagnosis, relapse, during or following treatment and for those family / whanau and friends supporting a loved one. All or our services are free and confidential.

Our experienced staff are trained health care professionals and are available to visit you at home or within the offices of the Cancer Society and can provide practical information and support to help you manage throughout treatment. Our client support staff can stay in touch by visiting and phoning at times that suit you..

Referrals are accepted from the individual, health professionals or friends and family members. Referrals can be made by phone, email, fax, by calling into the Cancer Society rooms or through the Information Helpline but always must be at consent of the individual who is support is being sought for.

The local support staff can assist with:

  • Providing support and information to people in their own home or community.
  • Listening to the concerns and questions that are most important to you and your family and working with you to find solutions
  • Understanding cancer and its treatment
  • Support that complements your health care services
  • Programmes and Seminars
  • Counselling and Psycho-social Services
  • Facilitated Support Groups/Programmes/Seminars
  • Financial Support
  • Self-help Support Networks
  • Volunteer Driving Service
  • Explaining the hospital system and what to expect
  • Linking you with other health professionals and community services that are available locally.
  • Referring to other Cancer Society support services
  • Practical problems like getting to treatment or requiring accommodation during treatment

We also use trained volunteers who work alongside us providing practical help such as:

  • transport
  • home visiting
  • reading
  • baking

The Cancer Society's Cancer Information Service has been producing its own well-researched, easy to understand and trusted information for many years and provides it to:

  • Anyone who has a question or concern about cancer
  • Anyone who has been diagnosed with cancer
  • Anyone who cares about someone with cancer
  • Health professionals

These resources are available locally or you can call the Cancer Information Helpline- 0800 CANCER (226 237)

Our Cancer Information Helpline is a national toll-free service available to people with cancer, their family, the general public and health professionals.

Experienced cancer nurses are available to answer your phone call or email on any cancer-related question, in confidence and in plain language.

Call our Cancer Information Helpline to find out about:

  • All types of cancer
  • Cancer treatments and side effects
  • Clinical trials and research
  • Coping with cancer
  • Support in the community
  • Reducing the risk of certain cancers
  • Complementary and alternative therapies
  • Borrow a book from our extensive cancer library

Our friendly staff are always available and happy to help you find what you are looking for.